Industries-CPQ-Developer Practice Test Questions

Explanation:

In Salesforce Industries CPQ (formerly Vlocity CPQ), the CpqAppHandler class is used to manage various CPQ operations, including cart actions.

When you want to create an order from a cart, you use the postCart method. This method finalizes the cart and converts it into an order.

getCart — Used to retrieve an existing cart (not to create an order).
newCart — Used to create a new cart, not to post or submit it.
createCart — There is no createCart method in the standard CpqAppHandler.
✅ postCart — Used to finalize (post) the cart and create the corresponding order.

Explanation:

In Salesforce Industries CPQ, a product can appear in the cart even if it doesn’t have a base price. This is because cart visibility is driven by product configuration, inclusion rules, and user selections — not strictly by pricing.

Here’s why the other options don’t fit:

A. Show up as a pricing variable: To be used as a pricing variable, the product typically needs a defined price or pricing method to contribute meaningfully to calculations.
C. Indicate the type of price it is: This requires a pricing method or base price to classify it (e.g., list, cost, block).
D. Have rules associated with it: Rules like product rules or price rules often rely on pricing data, so a base price is usually necessary for rule evaluation.

Explanation:

When using guided selling in Salesforce Industries CPQ, you often need to narrow down product options to improve user experience. The getCartsProducts method accepts input parameters (filters) that help reduce the set of products returned.

The main reason for doing this is to limit the number of products shown to the user, so they aren't overwhelmed by too many choices.

Analysis of options:

A. Because the filters parameter is required
→ Incorrect. The filters parameter is optional, not required.

✅ B. To reduce the number of choices presented to the user
→ Correct. This is the main goal in guided selling: help the user narrow down choices step by step.

C. To prevent hitting Salesforce transaction governor limits
→ Partially true, but not the primary reason for using filters in a guided selling flow. The main purpose is to guide the user, not just to avoid technical limits.

D. To ensure the result set does not exceed the maximum number of records → Similar to C; while technically possible, this is not the main reason. The design focus is user experience.

Explanation:

In Salesforce Industries CPQ, when working with context dimensions that need to be cached and accessed by cacheable APIs, the Cacheable Mode option must be enabled. This setting ensures that:

The dimension is marked for caching, allowing it to be included in the cache population process.
It becomes accessible to APIs like getOffers, getContextDimensions, and other Digital Commerce cacheable endpoints.
Without enabling Cacheable Mode, the dimension won’t be considered during cache generation, and the APIs won’t return it in their responses — even if it's linked to catalog offers or rule sets.

Why not the others?

B. Default Value: This sets a fallback value but doesn’t affect caching behavior.
C. Context: Refers to the scope or usage of the dimension, not its cacheability.
D. Cacheable Value: Not a valid configuration option — values are cached based on the dimension’s cacheable status.

Explanation:

When implementing Guided Selling in Salesforce Industries CPQ, you often need to reference the Price List when creating a cart (e.g., in createCart).

If you hard-code a Price List Id, it will not work when moving from your dev org to production, since Ids are different in each org.

To make scripts portable, you should use a dynamic key/value pair technique. You define:

Key: SObject
Value: %pricelistId%

The %pricelistId% is then resolved at runtime using context or system settings, ensuring that your configuration is portable and environment-agnostic.

Analysis of options:

A. Using a DataRaptor to retrieve the price list Id.
→ Possible, but this approach would require explicit deployment of DataRaptor mappings and could break portability. Not the recommended best practice for portable guided selling scripts.

B. Include a key/value pair in the remote action containing the remote method createCart.
→ Partially true in concept (you do include a key/value pair), but the option is vague and does not specify using %pricelistId% placeholder.

C. Include the price list Id in the vlcCart settings.
→ Incorrect. This would hard-code the Id and cause portability issues.

✅ D. Create a key/value pair with SObject being the key and %pricelistId% being the value.
→ Correct. This ensures the script retrieves the price list dynamically.

Explanation:

The Communications Cloud (part of Salesforce Industries) is designed for telecom, media, and service providers. Here’s why B is correct:

Shared Product Catalog (Correct Answer)

Communications Cloud includes a shared product catalog that allows:

Consistent product definitions across sales, service, and billing.
Streamlined offer management (bundles, pricing, and promotions).

This is a core feature of Communications Cloud, enabling unified product data across systems.

Why the Other Options Are Incorrect:

A) Three-tier communications data model → Communications Cloud uses a flexible, industry-specific data model, but it is not strictly defined as "three-tier."
C) Minimizes order capture and fulfillment → The platform actually enhances order capture and fulfillment (e.g., with CPQ, order orchestration), not minimizes it.

Explanation:

Vlocity Product Attributes are a key part of product modeling in Salesforce Industries CPQ (Vlocity).

These attributes are primarily managed through the Vlocity Product Console, which is the recommended and modern interface designed specifically for managing complex products, attributes, and relationships.

The Aloha interface (the classic Salesforce UI) does not fully support managing Vlocity product attributes in the same flexible and robust way. It lacks certain features, validations, and UI capabilities required for complex attribute configurations.

Why False?

The Product Console provides specialized tools such as:

Attribute setup wizards
Dependency rules configuration
Guided workflows for complex offerings

The Aloha interface is not intended for this level of product attribute management and does not allow full interchangeability.

Explanation:

In Vlocity (Salesforce Industries), Context Rules determine how and when certain rules (e.g., pricing, eligibility, or product filtering) are applied. The context scope defines the boundaries of data evaluation.

Why Explicitly Define a Context Scope (Instead of ANY)?
Performance Optimization (Correct Answer - A)

Using ANY means the rule checks all possible fields, which can:

Increase memory usage (more fields stored in session cache).
Slow down rule processing (unnecessary field evaluations).
Explicitly defining a scope restricts the fields retrieved, improving efficiency.

Why Other Options Are Incorrect:

B) Increase rule maintainability → While explicit scopes clarify intent, the primary benefit is performance, not maintainability.
C) Allow use by a context function → Context functions work with both ANY and explicit scopes.
D) Allow use in an object-level rule → Object-level rules don’t require explicit scopes to function.

Explanation:

To automatically decrease the price of a product like a smartphone over time, the developer should configure multiple price list entries with effectivity time frames.
This allows the system to apply different prices based on the effective start and end dates without manual updates.

Example:
Price: $1300 - Effective From: May 1 - Effective Until: May 31
Price: $1170 - Effective From: June 1 - Effective Until: June 30
Price: $1053 - Effective From: July 1 - Effective Until: July 31

Why not the others:
A. Promotions and time policies – Used for campaigns, not ideal for scheduled automatic pricing changes.
C. Context rules and time policies – These control visibility/eligibility, not pricing.
D. Multiple price lists with time frames – Technically feasible but unnecessarily complex compared to using a single price list with multiple entries.

Explanation:

In Salesforce Industries CPQ (Vlocity CPQ), the Add Mode and Default Quantity fields on product relationships are used specifically to control behavior when products are auto-added or auto-replaced in the cart.

Details:

Add Mode controls how related products are added, for example:

Auto-add: The related product is automatically included when the parent product is selected.
Auto-replace: The related product replaces another product automatically if certain conditions are met.
Default Quantity specifies the quantity to use when a related product is automatically added.

These fields are not used for general manual add or optional accessory behavior; they are explicitly meant for automated relationship actions.

Analysis of options:

✅ A. True
→ Correct. They are only meaningful when defining auto-add or auto-replace behavior.

B. False
→ Incorrect. They do not apply to other types of product relationships or general configurations.