Total 226 Questions
Last Updated On : 28-Aug-2025 - Spring 25 release
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Universal Containers is a global organization that maintains regional production instances of Salesforce. One region has created a new application to track shipping containers. The CIO has requested that this new application be used globally by all the Salesforce instances and further maintained and modified regionally by local administrators.
Which two deployment tools will support the request? Choose 2 answers
A. Change Sets B
B. Developer Console
C. ANT Migration Tool
D. VS Code with Salesforce Extension
Explanation:
đ The correct answers are C. ANT Migration Tool and D. VS Code with Salesforce Extension.
Universal Containers has multiple regional production orgs. The goal is to deploy an application created in one org so that it can be used globally across all orgs, while still allowing local admins to maintain it. This requires deployment tools that support cross-org metadata migration.
ANT Migration Tool â
This is a command-line utility that uses the Metadata API to retrieve and deploy metadata between any two Salesforce orgs. It supports scripted, repeatable deployments, making it ideal for moving applications across separate production instances.
VS Code with Salesforce Extension â
This is a modern development environment for Salesforce. It allows developers to retrieve and deploy metadata, connect to multiple orgs, and manage changes through source-driven development. It is especially useful for ongoing modifications and regional maintenance.
Why Other Options Are Incorrect â
Change Sets đ« Change Sets only work between sandboxes and their directly related production org. They do not support deployments across unrelated Salesforce orgs, so they cannot meet the global requirement.
Developer Console đ« The Developer Console is only for writing, testing, and debugging code within a single org. It does not provide deployment functionality between orgs.
References đ
Salesforce Help: ANT Migration Tool
Salesforce Help: Salesforce Extensions for VS Code
Universal Containers is starting a Center of Excellence (COE). Which two user groups should an Architect recommend to join the COE?
A. Call Center Agents
B. Program Team
C. Executive Sponsors.
D. Inside Sales Users.
Explanation:
A Center of Excellence (COE) in Salesforce is a group that guides and supports the organization in using Salesforce effectively. It focuses on best practices, governance, and strategic alignment. Letâs break down why these two groups are the best fit:
Program Team â
The Program Team includes people like project managers, developers, and administrators who work directly with Salesforce. They have hands-on knowledge of the platform and can share technical expertise, create standards, and help solve problems. Their role is key to building and maintaining a strong Salesforce environment, making them essential for the COE.
Executive Sponsors â
Executive Sponsors are senior leaders who support the COEâs goals. They provide funding, make high-level decisions, and ensure the COE aligns with the companyâs strategy. Their involvement gives the COE authority and helps drive adoption across the organization.
Why Other Options Are Incorrect â
A. Call Center Agents:
Call Center Agents use Salesforce to do their daily work, like managing customer calls. While they are important users, they donât typically set policies or guide the platformâs strategy, so theyâre not ideal for the COE.
D. Inside Sales Users:
Inside Sales Users focus on selling and managing leads in Salesforce. Like Call Center Agents, they are end-users, not decision-makers or technical experts, so they donât fit the COEâs strategic role.
References đ
Salesforce Help: Set Up a Salesforce Center of Excellence
Salesforce Trailhead: Learn About Governance and Centers of Excellence
Cloud Kicks (CK) is launching a new sneaker line during the upcoming holiday season and needs to do a thorough batch data testing before Go-Live. CK is using Salesforce unlimited edition. What two sandbox types should the architect recommend for batch data testing? Choose 2 answers
A. Developer Pro sandbox
B. Partial Copy sandbox
C. Developer sandbox
D. Full sandbox
Explanation:
Batch data testing requires an environment with a significant volume of data that accurately represents the production org's data model and relationships. This is necessary to validate that business logic, workflows, reports, and data processing (like batch Apex) perform correctly under realistic conditions. The choice depends on the specific needs for data volume and the required refresh interval.
B. Partial Copy Sandbox â
This sandbox type includes a sample of your production data (up to 5GB of data, with 10,000 records per selected object). A predefined filter copies a subset of records, maintaining referential integrity. This is ideal for batch data testing as it provides a substantial, realistic dataset for testing performance and logic without the full overhead of a complete copy. It strikes a balance between data volume and refresh frequency (refreshes every 5 days).
D. Full Sandbox â
This is a complete replica of your production org, including all data and metadata. With the same storage limits as your production org, it is the definitive environment for performance testing, load testing, and final staging before go-live. It is perfectly suited for thorough batch data testing with 100% of the data. However, its refresh interval is much longer (every 29 days), so it is used for major testing milestones.
Why Other Options Are Incorrect â
A. Developer Pro Sandbox and C. Developer Sandbox
â These sandbox types are designed for development and coding tasks, not for data-intensive testing.
â They include all metadata but only include a minimal amount of production data (typically just standard objects and a few custom object records needed for development).
â Their data storage capacity is too small (Developer Pro: 1GB, Developer: 200MB) to support any meaningful batch data testing.
â Using them for this purpose would result in tests that fail to uncover data-related issues, performance bottlenecks, or errors in batch processing logic that only appear with large data volumes.
References đ
Salesforce Help: Sandbox Types and Storage Limits
Salesforce Help: Get Started with Sandboxes
Universal Containers is delivering many changes to its Salesforce system. Adoption reports are discovering that many features are unused. The steering committee wants this to change and is looking to the architect for advice. What should an architect recommend to overcome this?
A. Using Lightning Web Components for every user interface.
B. Adopting user centered design to understand user needs before building the solution.
C. Stop development until current features start being used.
D. Sending weekly communication emails reporting on least engaged users
Explanation:
The correct answer is B. Adopting user centered design to understand user needs before building the solution.
This question addresses a common problem in software development: building features that users don't need or won't use. An architect's role is to ensure that the solution not only works technically but also solves a business problem and is adopted by its users. The best way to achieve this is by putting the user at the center of the design process.
Why User-Centered Design is the Correct Approach? â
User-Centered Design (UCD) is a methodology that focuses on understanding user needs, goals, and pain points throughout the development lifecycle. By adopting this approach, an architect can ensure that the solutions being built are valuable and intuitive for the end-users. This directly addresses the problem of low feature adoption. Key activities in a UCD process include:
Discovery & Research: Conducting interviews, surveys, and workshops with users to identify their needs and challenges.
Prototyping & Testing: Creating mock-ups and prototypes of the solution and testing them with real users to get feedback early and often.
Iterative Development: Building the solution in small increments, incorporating user feedback at each stage.
By following this process, Universal Containers can build features that directly address their users' pain points, leading to higher engagement and adoption.
Why Other Options Are Incorrect â
A. Using Lightning Web Components for every user interface:
While Lightning Web Components (LWC) are a powerful tool for building high-performance UIs, simply using them doesn't guarantee user adoption. The core issue isn't the technology, but whether the solution aligns with user needs. A poorly designed LWC will be just as unused as a poorly designed Visualforce page.
C. Stop development until current features start being used:
This approach is counterproductive and rigid. It halts all progress and doesn't provide a solution to the underlying problem. The business may have urgent needs that require new development. The correct course of action is to change the development process, not to stop it entirely.
D. Sending weekly communication emails reporting on least engaged users:
While communication is important, this is a reactive, not a proactive, measure. It identifies a symptom of the problem (low engagement) but doesn't address the root cause (the features aren't useful). It may also be perceived negatively by users and could foster a lack of trust rather than encouraging adoption.
Universal Containers has just initiated a project involving a large distributed development and testing team. The development team members need access to a tool to manage requirements and the testing team needs access to a tool to manage defects. Additionally, stakeholders are requesting ad -hoc status reports. What tool should an Architect recommend to support the project?
A. Spreadsheets
B. Code Repository
C. Wave
D. Port management tool
Explanation:
Universal Containers has a large distributed team working on a new project. They need tools to manage requirements, track defects, and generate ad-hoc status reports for stakeholders. This is exactly what a project management tool is designed to handle.
D. Project management tool â
A project management tool (such as Jira, Rally, or Azure DevOps) allows teams to document and track business requirements, user stories, and test cases. It also provides defect tracking features so the testing team can log, assign, and resolve issues. In addition, these tools generate real-time dashboards and reports that stakeholders can access at any time. This helps everyone stay aligned and informed, even in a large, distributed team.
Why Other Options Are Incorrect â
A. Spreadsheets đ« While spreadsheets can store lists and basic data, they are not designed for collaboration, workflow tracking, or automated reporting. They become difficult to manage in large teams and do not scale well for real projects.
B. Code Repository đ« A code repository (like GitHub or Bitbucket) is used to store and manage source code. It does not manage requirements, test cases, or defects, and it is not a reporting tool for stakeholders.
C. Wave đ« Wave (now called Tableau CRM) is an analytics tool for business data. It is not designed for requirement tracking or defect management. It can create reports and dashboards, but it does not provide the full project management features needed by development and testing teams.
References đ
Salesforce Architect Guide: Selecting Tools for Distributed Development
Atlassian Jira documentation â Managing Requirements and Defects
Salesforce Help: Best Practices for Agile Project Management
Universal Containers (UC) has multiple development teams that work on separate streams of work, with different timelines. Each stream has different releases of code and config, and the delivery dates differ between them. What is a suitable branching policy to recommend?
A. Leaf-based development
B. Trunk-based development
C. GitHub flow
D. Scratch-org-based development
Explanation:
Universal Containers has multiple development teams working on separate streams of work with different timelines and release schedules. This means they need a branching policy that supports parallel development, allowing each team to work independently without interfering with others. Letâs explore why leaf-based development is the best choice:
A. Leaf-based development â
Leaf-based development (also known as feature branching) allows each team to work on their own branch, called a "leaf," for their specific stream of work. These branches are created from a main branch (like "main" or "develop") and are used for developing features or configurations. Each team can work on their own timeline, test their changes, and merge their branch back to the main branch when ready. This approach supports UCâs need for separate streams with different release dates, as it keeps each teamâs work isolated until itâs time to integrate.
Why Other Options Are Incorrect â
B. Trunk-based development:
In trunk-based development, all developers work directly on a single branch (the "trunk"). This is great for fast, continuous integration but can cause conflicts when multiple teams work on different timelines, as UC does. Itâs not ideal for managing separate streams with distinct release schedules.
C. GitHub flow:
GitHub flow is a simplified branching model where developers create feature branches and merge them into the main branch via pull requests. While similar to leaf-based development, itâs designed for simpler workflows and may not scale well for UCâs complex setup with multiple teams and release schedules. Leaf-based development is more flexible for enterprise scenarios like UCâs.
D. Scratch-org-based development:
Scratch orgs are temporary Salesforce environments used for development and testing in Salesforce DX. This is not a branching policy but a tool for development. It doesnât address how code and configurations are managed across branches or teams.
References đ
Salesforce Help: Salesforce DX Developer Guide - Branching Strategies
Trailhead: Adopt a Branching Strategy for Salesforce Development
Salesforce has three major releases a year. Which type of change introduced by a release can cause automated browser tests to need updating?
A. DOM changes
B. New standard fields
C. Metadata schema changes
D. New Apex methods
Explanation:
Automated browser tests (often created with tools like Selenium or Provar) interact with the Salesforce application through its User Interface (UI). These tests work by locating elements on a web pageâlike buttons, input fields, and linksâusing their properties in the Document Object Model (DOM), such as HTML id, class, name, or XPath attributes.
A. DOM Changes â
Salesforce's three annual major releases (Spring, Summer, Winter) frequently include updates to the Lightning Experience UI and the underlying HTML structure. When Salesforce redesigns a page layout, introduces a new component, or optimizes the HTML/CSS, the IDs, classes, or the hierarchy of page elements can change. This is the most common reason for test failures, as the automated script can no longer find the UI elements it was programmed to interact with, causing the test to break. Maintaining these tests requires frequent updates to the element selectors after each major release.
Why Other Options Are Incorrect â
B. New standard fields:
The addition of new standard fields does not inherently break UI tests. Tests are only affected if they need to interact with that specific new field. Existing tests that do not use the new field will continue to run unaffected.
C. Metadata schema changes:
Changes to the metadata schema (e.g., increasing the length of an API name, changing object relationships) are extremely rare in Salesforce releases due to their potential to break customer code and configurations. Salesforce maintains backward compatibility for metadata APIs. Such a change would be a monumental event and is not a typical cause of routine test failures.
D. New Apex methods:
Adding new Apex methods is a backward-compatible change. Existing Apex code, processes, andâcriticallyâUI tests that do not call the new method are completely unaffected. The introduction of new methods expands functionality without breaking existing implementations.
References đ
Salesforce Help: How to Prepare for Salesforce Releases (Discusses general impact of releases)
Selenium Documentation: Locating Elements (Explains how UI automation relies on DOM identifiers)
A Salesforce Administrator has initiated a deployment using a change set. the deployment has taken more time than usual. What is the potential reason for this?
A. The change set includes changes to permission sets and profiles.
B. The change set includes Field type changes for some objects.
C. The change set includes new custom objects and custom fields.
D. The change set performance is independent of the included components.
Explanation:
The performance of a Salesforce deployment, particularly with change sets, is not uniform and depends heavily on the type of metadata included. Some changes are more complex and require more processing time on the Salesforce platform, leading to longer deployment times.
Why Field Type Changes are a Potential Reason â
A field type change (e.g., changing a field from Text to a Picklist) is a data-intensive and potentially destructive operation. Salesforce must perform a series of complex actions to ensure data integrity during this process:
1. Validation and Conversion: Salesforce must validate all existing data in the field to see if it can be successfully converted to the new field type. If the data is incompatible, the deployment will fail.
2. Background Processing: Unlike other metadata changes, a field type change can trigger extensive background processing to update every record in the target org that contains data in that field. This is a resource-intensive operation that can take a significant amount of time, especially in orgs with a large volume of data.
3. Rollback Mechanism: Because of the potential for data loss, the entire transaction is designed to be atomic. If any part of the field type conversion fails, the entire deployment is rolled back, which also adds to the total processing time.
Why Other Options Are Incorrect â
A. The change set includes changes to permission sets and profiles: While permission sets and profiles are essential for access control, changes to them are generally lightweight metadata operations. They don't require the same level of data processing as a field type change and therefore do not typically cause significant deployment delays on their own.
C. The change set includes new custom objects and custom fields: Creating new objects and fields is a standard metadata creation process. While the deployment will include all the associated components (e.g., page layouts, list views), it does not involve the complex data validation and conversion of existing records that a field type change does. This is a much faster operation.
D. The change set performance is independent of the included components: This statement is incorrect. As demonstrated above, the type of components included in a change set is the primary determinant of its deployment time. Deployments with complex components like field type changes, large Apex classes with extensive test coverage, or components with a high number of dependencies will take much longer than a simple deployment of a new custom field.
Universal Containers (UC) had implemented two full sandboxes. One, known as Stage, is used for performance, regression testing, and production readiness check. The other is used primarily for user acceptance testing (UAT). Both full sandboxes were refreshed two months ago. Currently, UC is targeting to start user acceptance testing in two weeks, and do production release in four weeks. An admin also realized Salesforce will have a major release in six weeks. UC needs to release on the current Salesforce version, but also wants to make sure the new Salesforce release does not break anything. What should an architect recommend?
A. Refresh Stage now, and do not refresh UAT. This way, Stage will be on preview and UAT will not.
B. Use the Sandbox Preview Guide to check if there is any necessary action needed. UC might have to prepare, refresh, and redeploy to UAT.
C. Visit trust.salesforce.com to figure out the preview cutoff dates, if the dates had passed, work with support to get on the preview instance.
D. Refresh Stage from UAT now. After preview cutoff, use the upgraded one for regression test, use the non-upgraded one for user acceptance Test.
Explanation:
Salesforce has three major releases each year, and sandboxes can either stay on the current version (non-preview) or move to the new version (preview), depending on whether they are refreshed before the preview cutoff date.
Universal Containers needs to:
1. Release on the current Salesforce version (so UAT testing should stay on the current release).
2. Validate against the upcoming release to make sure nothing breaks (so one sandbox, like Stage, should be on preview).
The official process for managing this situation is to consult the Salesforce Sandbox Preview Guide. This guide tells you which sandboxes will be upgraded, the cutoff dates, and the steps needed (refreshing, redeploying) to align sandboxes with either the preview or the current version.
By following the guide, UC can ensure that one sandbox (Stage) is refreshed to move onto the preview release for regression testing, while the UAT sandbox stays on the current release for user acceptance testing.
Why Other Options Are Incorrect â
A. Refresh Stage now, and do not refresh UAT đ« This may or may not achieve the desired result, depending on the preview cutoff schedule. The Sandbox Preview Guide is required to confirm, so this option is incomplete.
C. Visit trust.salesforce.com đ« Trust provides release dates, status, and availability, but it does not give sandbox preview cutoff instructions or steps for aligning sandboxes. The Sandbox Preview Guide is the right resource.
D. Refresh Stage from UAT now đ« You cannot refresh one sandbox from another sandbox; refreshes only come from Production. This option is technically incorrect.
References đ
Salesforce Sandbox Preview Guide
Salesforce Trust â for release schedules (supplementary, not the main solution here).
âš Exam Tip: Always use the Sandbox Preview Guide to plan testing across different Salesforce release versions â itâs the architectâs go-to reference.
Which are two characteristics of an effective communication plan? Choose 2 answers
A. Requesting feedback for outstanding a
B. Consistent communication to a pre -defined list of stakeholders
C. Reporting project status, timelines, and impacts
D. Communication to stakeholders on a "need -to -know" basis
Explanation:
An effective communication plan ensures everyone involved in a project, like at Universal Containers, stays informed and aligned. It helps teams work together smoothly by sharing the right information at the right time. Letâs look at why these two choices are key characteristics:
Consistent communication to a pre-defined list of stakeholders â
A good communication plan identifies who needs to receive updates (like project managers, developers, or executives) and ensures they get regular, predictable updates. Consistent communication builds trust and keeps everyone on the same page. For example, sending weekly status emails to the same group of stakeholders ensures no one misses critical updates.
Reporting project status, timelines, and impacts â
The plan should share clear updates about the projectâs progress, deadlines, and any impacts (like delays or changes). This helps stakeholders understand whatâs happening, when things will be done, and how it affects them. For instance, reporting that a release is on track or delayed helps teams plan their work better.
Why Other Options Are Incorrect â
A. Requesting feedback for outstanding a:
This option seems incomplete or unclear (possibly a typo, like âoutstanding issuesâ). While gathering feedback can be part of communication, itâs not a core characteristic of an effective plan. The focus is on delivering information, not just collecting feedback.
D. Communication to stakeholders on a "need-to-know" basis:
While itâs important to share relevant information, a âneed-to-knowâ approach can be too restrictive. An effective plan proactively keeps stakeholders informed, not just when they âneedâ it, to avoid surprises and ensure alignment.
References đ
Salesforce Trailhead: Project Management Basics - Communication Plans
Salesforce Help: Best Practices for Program Governance
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