Salesforce-Nonprofit-Success-Pack-Consultant Practice Test Questions

A nonprofit organization wants to use a multi-channel marketing tool for its email, social,and text messaging engagement. Which solution should the consultant recommend?

A. Marketing Cloud

B. Pardot

C. Community Cloud

D. Service Cloud

A consultant is assisting a nonprofit organization in its data integration and data mapping between thetwo systems. The consultant is unsure when a particular field was introduced by NPSP. How should the consultant find the NPSP version number for the field?

A. Click on "Setup" and navigate to "Schema Builder"

B. Install a third-party app from theAppExchange to extract the metadata.

C. Reference the NPSP Public Data Dictionary.

D. Click on "Setup" and navigate to "Objects and Fields"

Anonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters. Which two factors should the consultant recommend?

A. Pardot Grading

B. Marketing Cloud Measures

C. Marketing Cloud Reporting

D. Pardot Scoring

A nonprofit organization is retiring its legacy donor,donation, and payment processing systems. The organization wants to load 45,000 records into Salesforce from a single flat file. Which tool should be used to create all of the records at once?

A. Import Wizard

B. Data Loader

C. NPSP Data Import

D. ETL Tool

A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case. Which resource is designed for this purpose?

A. Power of Us Hub Solution Exchange

B. Salesforce.org website

C. Trailblazer Community User Group

D. AppExchange

A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it. What is the outcome when a system admin attempts to delete this Household Account record?

A. Since Closed/Won donations are associated with the Account record, an error message displays.

B. The Household Account record and its standard related records are deleted.

C. Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.

D. The Household Account record and its standard related records remain.

An annual fund coordinator wants to create a report that identifies which Individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gala. The nonprofituses Campaigns to track event attendance. What should a consultant add to the report to exclude gala attendees?

A. Cross filter

B. Summary formula

C. Bucket field

D. Filter logic

A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants tomanage bounces, resend the notice as needed,and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

A. Journeys

B. Send List Email

C. Pardot

D. Salesforce Engage

A nonprofit is migrating from a legacy donor management database. The database has donor contact information, donation history, and payment information. How should the consultant load the data from the database using a single file to create the related records?

A. Data Loader

B. Data Import Wizard

C. NPSP Data Importer

D. Workbench

A gift officer is entering donations and wants to track thatthe donor responded to the most recent direct mail campaign.Which feature should the consultant configure to record the donor's campaign response?

A. Custonwable Rollups

B. Automatic Campaign Member Management

C. Sales Process

D. Customizable Campaign Influence