Question 1
Choose 3
A financial services company wants to plan ahead for designing the Financial Services Cloud (FSC)
implementation. Which three activities should the implementation team prioritize during planning?
Correct answer:
C. Review the out-of-the-box capabilities and compare them to the company ' s current needs.
D. Prepare for integrations with transactional systems, external data sources, custodians, and any other
platforms that the company ' s business relies on.
E. Beyond the preconfigured settings, evaluate whether they need advanced customizations.
Explanation:
Planning comes before configuration, so the right activities are about assessing and scoping, not building.
C. Review the out-of-the-box capabilities and compare them to the company's current needs.
This is the starting point of an FSC plan. The team checks what FSC already provides, such as the data model, components, flows, and so on, against the business's requirements to see what can be used as is.
E. Beyond the preconfigured settings, evaluate whether advanced customizations are needed.
After the gap analysis, the team decides what, if anything, goes beyond standard configuration, so that customization effort is scoped early and kept to what is necessary.
D. Prepare for integrations with transactional systems, external data sources, custodians, and other platforms.
Financial institutions depend on core banking, custodian, and data provider systems, and integration is a long-lead item. Identifying those needs up front lets the team plan for them.
Why the others are wrong:
A. Enable and configure person accounts and assign permission set licenses:
This is implementation work, done after planning. The person account decision is made during planning, but enabling and configuring it is a build task.
B. Design the modifications to fields, picklists, layouts, and other features:
This is detailed design work that follows the planning and gap analysis. It is not a planning-stage priority.
References:
Trailhead: Financial Services Cloud Implementation modules (planning and design considerations).
Salesforce Help: Financial Services Cloud Implementation Guide.
Confidence note:
Moderate. C and D are solid. The choice between E and B for the third pick is a judgment call, and I picked E because it is an evaluation step, while B is detailed design that comes later. I couldn't find an official source for this exact question, so check against your answer key if you have one.
Planning comes before configuration, so the right activities are about assessing and scoping, not building.
C. Review the out-of-the-box capabilities and compare them to the company's current needs.
This is the starting point of an FSC plan. The team checks what FSC already provides, such as the data model, components, flows, and so on, against the business's requirements to see what can be used as is.
E. Beyond the preconfigured settings, evaluate whether advanced customizations are needed.
After the gap analysis, the team decides what, if anything, goes beyond standard configuration, so that customization effort is scoped early and kept to what is necessary.
D. Prepare for integrations with transactional systems, external data sources, custodians, and other platforms.
Financial institutions depend on core banking, custodian, and data provider systems, and integration is a long-lead item. Identifying those needs up front lets the team plan for them.
Why the others are wrong:
A. Enable and configure person accounts and assign permission set licenses:
This is implementation work, done after planning. The person account decision is made during planning, but enabling and configuring it is a build task.
B. Design the modifications to fields, picklists, layouts, and other features:
This is detailed design work that follows the planning and gap analysis. It is not a planning-stage priority.
References:
Trailhead: Financial Services Cloud Implementation modules (planning and design considerations).
Salesforce Help: Financial Services Cloud Implementation Guide.
Confidence note:
Moderate. C and D are solid. The choice between E and B for the third pick is a judgment call, and I picked E because it is an evaluation step, while B is detailed design that comes later. I couldn't find an official source for this exact question, so check against your answer key if you have one.