Free Salesforce Accredited B2B Commerce Administrator Professional Practice Test Questions (2026)
135 questionsUpdated 06-Nov-2026Page 2 of 14
TopicSalesforce B2B Commerce App
Question 11Choose 2
An Administrator has a customer that will go live without an external tax provider until some complex
regional requirements are solidified. They will start using a flat tax on a per country and per region basis in
the meantime.
The customer has provided the data in a CSV file with three columns: country, region, taxRate.
Which two actions should the Administrator take to use the tax data?
Correct answer:
A. Have a developer modify the tax code used in the checkout flow.
D. Create a custom object.
Explanation:
The CSV holds a lookup table of rates, including country, region, and taxRate. Standard Commerce has no object designed to store flat tax rates by region, and the checkout flow must be configured to use them. Therefore, two things are needed:
A. Have a Developer Modify the Tax Code Used in the Checkout Flow
Tax calculation during checkout is handled by a tax calculator, such as an Apex tax integration or the tax step in the checkout flow. To use the custom rates, a developer must modify the logic to look up the rate by country and region and write the resulting tax to the cart.
D. Create a Custom Object
The Administrator needs a place to store the tax rate data, so a custom object with country, region, and taxRate fields is created, and the CSV data is loaded into it using Data Loader or Data Import Wizard.
Why the Other Options Are Incorrect
B. Use Data Loader to Import the CSV to the Cart Tax Object
Cart Tax records are created per cart or cart item during checkout. They store calculated tax results, not a tax rate table. Therefore, importing rates into this object would not drive tax calculations.
C. Use the Import Feature in the Commerce App
Commerce Import supports products, product variations, images, price books, and entitlements. Tax data does not appear to be supported through this feature. This option is less certain, so if the answer key identifies C as correct, it may conflict with this understanding.
Reference:
Salesforce Help: Tax Calculation in Checkout / Set Up Tax Integration for B2B Commerce
Salesforce Developer Documentation: Cart Tax Object Reference and Commerce Tax Calculator Documentation.
Question 12Choose 1
What can an Administrator use to limit the products that a Buyer Group can see?
Correct answer:
D. Customer Groups
Explanation:
In Salesforce B2B Commerce, Entitlement Policies control product visibility for Buyer Groups.
An Entitlement Policy is associated with one or more Buyer Groups.
Products and optionally prices are assigned to the Entitlement Policy.
Only buyers who belong to a Buyer Group linked to that policy can see the entitled products in the storefront, including search results and category pages.
This is the standard and recommended way to limit the products a Buyer Group can see.
Why the Other Options Are Incorrect
A. Product Groups: Not a standard object used for controlling Buyer Group visibility in B2B Commerce.
B. Price Books: Control pricing, specifically which price a buyer sees, rather than whether the product itself is visible.
D. Customer Groups: Not a standard B2B Commerce concept for product entitlement. Buyer Groups are used instead.
Question 13Choose 3
Which three objects are accessible from the Commerce App menu?
Correct answer:
A. Accounts
D. Product
E. Buyer Groups
Explanation:
In the Salesforce Commerce App navigation menu, administrators can directly access core operational and customer navigation objects required to manage store access, customer structures, and catalogs:
A. Accounts
Required to access B2B customer account records, manage buyer account hierarchies, assign contact point addresses, and enable parent/child accounts.
D. Product
The primary object workspace used to view, manage, and create products within the B2B catalog.
E. Buyer Groups
Critical for B2B Commerce entitlement and pricing architecture. Buyer Groups link B2B Accounts and Users to target Entitlement Policies, Price Books, and Storefronts.
Why the Other Options Are Incorrect
B. Reports
While standard reporting exists across Salesforce CRM, Reports is accessed through standard CRM app navigation or the Analytics tab rather than being one of the core B2B Commerce structural objects in the standard Commerce App menu.
C. Buyer Entitlements
Entitlement rules and product visibility are managed through Entitlement Policies or assigned within the Buyer Groups workspace, rather than appearing as a standalone menu object named "Buyer Entitlements."
Question 14Choose 2
Which two steps should an Administrator take to set up different pricing for different groups of buyers?
Correct answer:
B. Create Price Books
D. Create Buyer Groups
Explanation:
In Salesforce B2B Commerce, differentiated pricing is achieved by associating Price Books with Buyer Groups.
The Process
1. Create one or more Price Books containing the desired product prices.
2. Create Buyer Groups and associate them with the appropriate Price Books.
This allows different buyers to see different prices for the same products based on their Buyer Group membership.
Why B. Create Price Books Is Correct
Price Books define the prices that buyers see.
Multiple Price Books can be used to support customer-specific or segment-specific pricing.
Different Buyer Groups can be assigned different Price Books.
Why D. Create Buyer Groups Is Correct
Buyer Groups are used to organize buyers with common pricing and purchasing rules.
Buyer Groups are associated with Price Books to determine which pricing applies to members of the group.
Why A. Create Discount Groups Is Incorrect
Discount Groups are not the standard B2B Commerce mechanism for assigning different prices to different buyers.
Pricing segmentation is handled through Buyer Groups and Price Books.
Why C. Create Customer Groups Is Incorrect
B2B Commerce uses Buyer Groups, not Customer Groups, as the primary construct for buyer segmentation and pricing assignment.
Exam Tip
Remember this AP-201 relationship: Buyer Groups = Who gets the pricing Price Books = What pricing they receive Entitlement Policies = What products they can see and buy
Question 15Choose 1
An Administrator sets up a new store and imports the product catalog. While verifying the store display, the
Administrator notices a " Products " category that the Store Manager asked to not display.
How can the Administrator fix this?
Correct answer:
A. Disable the Display in Menu attribute.
Explanation:
In Salesforce B2B Commerce, categories can be configured to control whether they appear in the storefront navigation menu. If the Store Manager does not want the default “Products” category displayed, the Administrator should disable the Display in Menu attribute for that category.
This prevents the category from appearing in the menu while allowing the Administrator to manage the catalog separately.
Why the Other Options Are Incorrect:
B. Enable the Do Not Display in Menu attribute: This is not the standard attribute name used for this configuration. C. Disable the Show in Menu attribute: This is not the specific attribute identified in the question. D. Enable the Hide in Menu attribute: This is not the standard attribute name for controlling category menu visibility.
Reference:
Salesforce Help — B2B Commerce catalog and category management documentation.
Question 16Choose 1
While testing a B2B store, an Administrator notices that the imagefor a product is missing on the cart page.
Which product image should the Administrator fix?
Correct answer:
A. Product Thumbnail Image
Explanation:
In Salesforce B2B Commerce, media assets are categorized into specific image roles across storefront pages.
A. Product Thumbnail Image (Thumbnail / Cart View)
Thumbnail images are smaller-resolution image files explicitly mapped for list summaries, mini-carts, shopping cart pages, and order summary components. When a product image fails to appear on the cart page, it may indicate that the Product Thumbnail Image assignment or media role link is missing or broken.
Product Detail Image
Used on the Product Detail Page (PDP) as a full-size image gallery view.
Product List Image
Used on Search Results and Product Category pages (PLP).
Why the Other Options Are Incorrect
B. Product List Image
Controls the product image rendered on Product List Pages (PLP) and search result grids, not the shopping cart.
C. Product Detail Image
Controls the high-resolution primary image on the individual Product Detail Page (PDP).
D. Product Checkout Image
"Product Checkout Image" is not a valid standard media role in Salesforce Commerce media settings. Cart and checkout line items both use the Product Thumbnail Image.
Reference
Salesforce B2B Commerce documentation on product images and media settings.
Question 17Choose 1
A bookstore sells legal textbooks on its B2B Commerce site. An Administrator needs to make their custom
field named " Edition " on the product object no longer searchable.
How can the Administrator make the product field no longer searchable within the Manage Searchable Fields?
Correct answer:
B. Click on the checkmark icon next to Edition to change the icon to a plus sign (+).
Explanation:
In the Manage Searchable Fields screen, each field has an icon showing its state:
A plus (+) means the field is not searchable, and clicking it adds the field to the searchable fields.
A checkmark means the field is currently searchable, and clicking it removes the field, so the icon changes back to a plus.
The “Edition” field is currently searchable, so it shows a checkmark. Clicking the checkmark turns it into a plus, which makes the field no longer searchable. The Administrator then rebuilds the search index so the change takes effect.
Why the Other Options Are Wrong
A. Click the plus to change it to a minus: The icons are plus and checkmark, and there is no minus state.
C. Click the plus to change it to a checkmark: This does the opposite because it makes a non-searchable field searchable.
D. Add the field to the Search Field Exclusion list: There is no known Search Field Exclusion list in Commerce search settings, so this appears to be a distractor.
References
Salesforce Help: Manage Searchable Fields for Your Store (Commerce Search Settings)
Salesforce Help: Rebuild the Search Index
Question 18Choose 3
In which three instances should an Administrator perform a search index?
Correct answer:
B. After updating the description of 10 products
C. After adding a new category with a product under it which is ready to be sold
D. After making a delta load for the Product Catalog
Explanation:
An Administrator should update the Commerce search index when product or category changes need to be reflected in storefront search results.
B. After updating the description of 10 products — Correct
Product descriptions are searchable by default. Reindexing ensures updated descriptions can appear in search results.
C. After adding a new category with a product under it which is ready to be sold — Correct
Category and product catalog changes require indexing so the new category and product can appear in relevant storefront search results and category pages.
D. After making a delta load for the Product Catalog — Correct
A delta load imports new or changed catalog data. Updating the index makes those changes available through storefront search.
Why the Other Options Are Incorrect
A. After making changes to tax calculation settings for Checkout — Incorrect
Tax calculation settings affect checkout calculations, not product search indexing.
E. After making changes to the Product Detail Page layout in Lightning Experience Builder — Incorrect
Page layout changes affect presentation, not the search index.
Reference
Commerce Search Index
Commerce Search Index Considerations
Question 19Choose 2
Which two actions would require a rebuild of the Search Index?
Correct answer:
A. Add a product to an active Entitlement Policy used in the store.
C. Remove a product from the store Catalog.
Explanation:
In Salesforce B2B Commerce, the Search Index pre-indexes and caches product visibility, category hierarchies, and catalog assignments to deliver fast, filtered search results for buyers.
A. Add a Product to an Active Entitlement Policy Used in the Store
Entitlement Policies dictate product visibility for buyers. When a product is added to an active Entitlement Policy, its accessibility for Buyer Groups changes. A search index rebuild is required to update the indexed entitlement mappings so buyers can search for and view the newly entitled product.
C. Remove a Product from the Store Catalog
Removing a product from a catalog changes the store's searchable catalog composition. A search index rebuild is required so that removed or unassigned products no longer appear in search results, Product Listing Pages (PLPs), or category listings.
Why the Other Options Are Incorrect
B. Add an Account to a Store Buyer Group
Adding or removing accounts or users from a Buyer Group dynamically evaluates their pricing and entitlements based on existing indexed rules. It changes user access assignments at runtime, not the store's underlying product search index.
D. Adjust the Price of a Product in the Store
Prices are retrieved dynamically from Price Books and Price Book Entries and calculated in real time during product display, cart, and checkout operations. Changing a price list value does not require a search index rebuild.
Question 20Choose 2
What are two valid options for a Price Adjustment Schedule?
Correct answer:
C. Range
D. Slab
Explanation:
A Price Adjustment Schedule is the Commerce way of setting up tiered pricing, where the price depends on the quantity ordered. Tiers can be configured in two ways:
C. Range
The tier that matches the total quantity ordered sets the price for all the units.
D. Slab
Each block of units is priced at the rate of the tier it falls into, so a larger order is priced in layers.
Why the Other Options Are Doubtful
A. Order Threshold
There is no known standard option called Order Threshold for Price Adjustment Schedules, so it appears to be a distractor.
B. Percentage
Percentage is a valid value, but it is believed to belong to the adjustment type of a tier, such as percentage or amount, rather than the schedule's tier setup. If the question treats it as a valid option for the schedule, the answer key may include B instead of C or D.
References
Salesforce Help: Create a Price Adjustment Schedule / Tiered Pricing in B2B Commerce
Trailhead: B2B Commerce Pricing
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