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Advanced-Cross-Channel Practice Test Questions

Total 100 Questions


Last Updated On : 2-Jun-2025



Preparing with Advanced-Cross-Channel practice test is essential to ensure success on the exam. This Salesforce SP25 test allows you to familiarize yourself with the Advanced-Cross-Channel exam questions format and identify your strengths and weaknesses. By practicing thoroughly, you can maximize your chances of passing the Salesforce certification spring 2025 release exam on your first attempt.

Surveys from different platforms and user-reported pass rates suggest Advanced-Cross-Channel practice exam users are ~30-40% more likely to pass.

What is the fastes way to add a classification to a post?



A. Macro


B. Add classification manually to each post.


C. Classification cannot be added to a post





A.   Macro

How often is the model refreshed for Einstein engagement frequency(uses 2Sday& data)-weekly



A. hourly


B. daily


C. monthly


D. Biweekly





D.   Biweekly

How does social studio unify anonymous and known identities?



A. Deterministic matching


B. social networking





A.   Deterministic matching

Where to create topic profiles in command center?



A. command center


B. social automate


C. social admin





C.   social admin

In social studio how many columns are used in a engage tab (max 30 tabs in a engage, no limit for columns in each tab) and each column contains max 50 accounts)



A. 50


B. 100


C. 15


D. No limit





D.   No limit

Where can you see ad details for facebook ad campaign. Both advertising campaigns and journey builder)



A. Journey builder


B. On the facebook ad channel





A.   Journey builder

send multiple emails over a period of 3 months with link to download mobile app. If link clicked then send app feature emails else same mails to download mobile app after every 3 days. How would you design this Multiple select?



A. use journey with email activities and enagagement split activity


B. use query activity to query _ click and use contact data in journey.


C. use contact designer


D. use Journey data and not contact data





A.   use journey with email activities and enagagement split activity

D.   use Journey data and not contact data

What is true about Einstein engagement frequency (EEF). Select 3



A. EEF uses only commercial send data not transactional


B. The model uses data available only in your account


C. Used to determine correct no of mails to be send so that there are less unsubscribes due to email fatigue. email fatigue.


D. It uses last ISO days engagement data





A.   EEF uses only commercial send data not transactional

B.   The model uses data available only in your account

C.   Used to determine correct no of mails to be send so that there are less unsubscribes due to email fatigue. email fatigue.

How are profiles merged In IS:



A. Once a day


B. Probabilistic matching


C. Deterministic matching on matched identities





C.   Deterministic matching on matched identities

What is true about SMS keywords other than HELP and STOP?



A. keywords in parent business unit are automatically available to all child business units


B. keywords in child business unit can be shared between other child business units


C. keywords in parent or child business unit are available only in that business unit


D. keywords in parent business unit can be shared to any child business units





C.   keywords in parent or child business unit are available only in that business unit

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About Salesforce Advanced Cross Channel Exam


Salesforce Advanced-Cross-Channel Exam is a certification designed for professionals specializing in customer engagement across multiple channels. It is an advanced-level certification that requires a strong understanding of Salesforce Marketing Cloud and its integration with other Salesforce and third-party platforms.

Certification Path:


Fundamentals: Build foundational knowledge with the Salesforce Marketing Cloud Email Specialist or Marketing Cloud Administrator certifications.

Intermediate Level: Earn the Salesforce Marketing Cloud Consultant certification to gain expertise in campaign management.

Advanced Level: Take the Advanced-Cross-Channel Certification to master multi-channel engagement strategies.

Key Facts:

Exam Questions: 60
Type of Questions: MCQs
Exam Time: 105 minutes
Exam Price: $200
Passing Score: 70%

Use Salesforce-provided sample questions or Salesforceexams Advanced-Cross-Channel practice test to simulate the exam environment. Salesforce Advanced Cross Channel practice exam questions build confidence, enhance problem-solving skills, and ensure that you are well-prepared to tackle real-world Salesforce scenarios.

Voices of Satisfaction 🏆


1.
Name: Elena – Senior Marketing Automation Specialist
Background: Experienced with Marketing Cloud but less confident in Journey strategies across Email, Mobile, and Advertising.

Preparation Journey:


Elena used Salesforceexams.com’s Advanced Cross Channel practice questions to strengthen her grasp of multi-channel orchestration, decision splits, and channel prioritization logic. The structured, domain-specific questions helped her connect strategic concepts like channel affinity and send prioritization with practical tools such as Journey Builder and Interaction Studio.

The practice test also exposed her blind spots in consent management and mobile messaging limitations across regions. After refining her approach with additional documentation and repeated test cycles, she gradually turned those gaps into strengths.

Result:

Elena passed the Advanced Cross Channel Accredited Professional exam confidently and is now leading multi-channel journey optimization at her digital agency.

2.
Name: David – Digital Campaign Manager
Background: Skilled in email marketing but needed deeper knowledge of how to align messaging across mobile, web, and ads.

Preparation Story:


David knew the Advanced Cross Channel exam would test more than his email knowledge. He needed to understand how all messaging channels work together, and how to decide which one to use when. That’s where Salesforceexams.com made all the difference.

He started with Advanced Cross Channel practice test and immediately realized he was over-relying on email-based logic. The test results showed he needed to review mobile channel best practices, channel suppression rules, and how to leverage user behavior in real-time personalization. What he loved was how Advanced Cross Channel exam questions came with clear breakdowns of why answers were right or wrong—something Trailhead alone didn’t provide.

Result:

David boosted his confidence and knowledge, passed the exam with 87%, and now collaborates more closely with data teams to optimize cross-channel journeys at scale.
  • At SalesforceExams.com, we believe that preparation is the key to certification success. Our practice tests are designed not just to help you pass but to truly understand Salesforce concepts and apply them in real-world scenarios.

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